Terms & Conditions

ontract

The contract for a short-term holiday rental shall be made between the client and the proprietor. The person signing the booking form certifies that she or he is a member of the party and is authorised to agree the terms and condition as set out below;

Payment

A non returnable deposit of 30% of the rental is payable on booking.
At the same time we will require a returnable cautionary deposit of £100 for families with children under 10 years of age to cover any damage or breakages. This will be returned within 7 days of your departure.
The balance of the rental is payable 8 weeks before the date of arrival.
Non payment of the balance within 8 weeks will be construed as a cancellation.

Cancellation

Cancellations must be made in writing by letter or email.
A cancellation made 8 weeks before check-in there is a 100% refund less the 30% deposit.
In the event of a cancellation, we will try to re-let the property, and if successful, we will refund 50% of the rental paid.
We strongly advise that guests take out travel insurance to cover costs due to a cancellation.

Arrival and Departure Times

From Easter until the end of September we offer a minimum of a 7 night booking from Friday to Friday. From the end of September to Good Friday the following year guests can book a minimum of a 3 night booking. At Christmas, New Year and February half term the minimum is five nights.
The Rental commences at 16.00 on the day of arrival and terminates at 10.00 on the day of departure.

Number of Guests

The number of guests occupying the property is limited to 4 in each cottage (8 if both cottages are taken together).

Complaints

Any complaint must be reported immediately.
No complaints will be entertained at the end of the rental period or after departure.

Breakages or Damage

Any breakages or damage must be paid for out of the cautionary deposit.

Duty of Care

The property is maintained to a high standard. In the event of a breakdown we will endeavour to put the matter right as soon as we are able.

Pets

In certain instances pets may be accommodated by prior arrangement.

Personal Injury and Loss

We cannot be held responsible for any loss or damage during your stay at Martins Cottages.
Every care is taken to ensure that our particulars are correct. However, we cannot be held liable to any changes or alterations made.

Right of Entry

We reserve the right to enter the property at any reasonable time for purposes of inspection or to carry out necessary repairs or maintenance.

Smoking

Due to the terms of our insurance we have a NO SMOKING policy.

General

The property must be left clean and tidy upon departure.